Outage in Telavox
Incident affecting call transfers in Telavox Desktop, Mobile App, and Web Application
Resolved Minor
May 04, 2026 - Started 5 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Telavox experienced technical difficulties with call transfers affecting queue calls across their Desktop, Mobile App, and Web Application platforms in multiple European countries. The engineering team identified the root cause and deployed a fix within 48 minutes. Service was restored after monitoring confirmed the resolution was successful.
There is currently technical difficulties with call transfers affecting queue calls across our applications.
Our engineering team is investigating the root cause and working toward a resolution. We will provide updates as soon as more information is available.
Our engineering team is investigating the root cause and working toward a resolution. We will provide updates as soon as more information is available.
Components affected
Telavox Sweden Telavox Denmark Telavox Norway Telavox Finland Telavox United Kingdom Telavox Belgium Telavox France Telavox Spain Telavox NetherlandsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
5 days ago - at 05/04/2026 11:55AM
There is currently technical difficulties with call transfers affecting queue calls across our applications.
Our engineering team is investigating the root cause and working toward a resolution. We will provide updates as soon as more information is available.
5 days ago - at 05/04/2026 12:19PM
The root cause has been identified and our engineering team is currently deploying a fix. We are monitoring the results closely and we will provide another update as soon as service is fully restored.
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