Outage in Telavox
Incident affecting Fixed Telephony
Resolved Minor
July 13, 2026 - Started 4 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
**Telavox – Fixed Telephony Incident Summary** An intermittent issue affected Telavox's Fixed Telephony services across nine countries (Sweden, Denmark, Norway, Finland, United Kingdom, Spain, Netherlands, Belgium, and France), causing difficulties placing or receiving fixed-line calls and connected calls with no audio. The incident lasted approximately 1.4 hours, during which the response team actively investigated the root cause. No resolution update was issued within the tracked period, with the team continuing to work toward restoring normal service.
We are currently investigating an intermittent issue affecting our Fixed Telephony services.
Customers may experience difficulties when placing or receiving fixed-line calls, including connected calls with no audio.
Our incident response team is actively investigating the issue. We are working to identify the root cause and restore full service as quickly as possible. We will provide updates as soon as more information becomes available.
Customers may experience difficulties when placing or receiving fixed-line calls, including connected calls with no audio.
Our incident response team is actively investigating the issue. We are working to identify the root cause and restore full service as quickly as possible. We will provide updates as soon as more information becomes available.
Components affected
Telavox Sweden Telavox Denmark Telavox Norway Telavox Finland Telavox United Kingdom Telavox Spain Telavox Netherlands Telavox Belgium Telavox FranceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
4 days ago - at 07/14/2026 01:34AM
We are currently investigating an intermittent issue affecting our Fixed Telephony services.
Customers may experience difficulties when placing or receiving fixed-line calls, including connected calls with no audio.
Our incident response team is actively investigating the issue. We are working to identify the root cause and restore full service as quickly as possible. We will provide updates as soon as more information becomes available.
4 days ago - at 07/14/2026 02:02AM
We are continuing to investigate the issue affecting our Fixed Telephony services.
Our incident response team are actively working to identify the root cause, assess the impact, and restore normal service.
We will provide updates as soon as more information becomes available.
4 days ago - at 07/14/2026 02:34AM
We are continuing to investigate the issue affecting our Fixed Telephony services.
There are no significant changes to report at this time.
Our incident response team continues to investigate the cause of the issue and working towards restoring normal service. Further updates will be provided as more information becomes available.
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