Outage in Telavox
Degraded voice quality in Denmark
Resolved Minor
July 14, 2026 - Started 3 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
Telavox experienced degraded voice quality affecting both mobile and fixed calls in Denmark, lasting approximately 2.7 hours. The issue was traced to a vendor-side problem, with the vendor actively investigating and exploring mitigation options throughout the incident. No resolution update was confirmed within the documented timeline.
We are currently experiencing a service disruption affecting mobile and fixed voice quality in Denmark. Our vendor has confirmed the issue and is actively investigating the root cause. We will provide an update as soon as more information becomes available.
Components affected
Telavox DenmarkTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
3 days ago - at 07/14/2026 03:12PM
We are currently experiencing a service disruption affecting mobile and fixed voice quality in Denmark. Our vendor has confirmed the issue and is actively investigating the root cause. We will provide an update as soon as more information becomes available.
3 days ago - at 07/14/2026 03:44PM
Our vendor continues to investigate the root cause and is working to resolve the issue. We will provide another update as soon as more information becomes available.
3 days ago - at 07/14/2026 04:25PM
Our vendor continues to actively work on resolving the issue. Together with the vendor, we are exploring possible ways to reduce the impact while efforts to resolve the issue continue.
We will provide another update as soon as more information becomes available.
3 days ago - at 07/14/2026 05:18PM
There are no new updates at this time.
Our vendor continues to actively work on resolving the issue, and we will share further information as soon as it becomes available.
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