Incident affecting Mobile Provisioning Services in Sweden

We are currently experiencing a disruption affecting one of our Swedish mobile provisioning services. As a result, customers may encounter issues when activating or making changes to SIM cards associated with our mobile subscriptions.

The issue has been identified on one of our Swedish mobile network vendor's side.

We are in continuous contact with our vendor and will provide updates as we get more information.

Currently, there is no ETR available.

Our Swedish mobile network vendor is actively working toward a resolution. At this time, no estimated time to resolution (ETR) is available.

We remain in close contact with the vendor and will continue to share updates as soon as new information becomes available.

Our Swedish mobile network vendor continues to actively work toward a resolution. An estimated time of restoration (ETR) remains unavailable at this time.

We are maintaining close contact with their engineering teams and will provide further updates here as soon as new information is shared with us.

Troubleshooting continues on the vendor's end. An estimated time of restoration (ETR) is not yet available, but we are maintaining communication with their team and will update this page the moment we have more information.

There are no major changes to report. The vendor's troubleshooting is still underway, and we are still awaiting a recovery timeline. We will continue to share updates here the moment any new details become available.

Troubleshooting is still ongoing on the vendor's side with no ETR available yet. Moving forward, we will update when new information becomes available.