Outage in Telavox
Incident affecting Mobile Provisioning Services in Denmark
Resolved Minor
April 30, 2026 - Started 9 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
Telavox experienced a disruption in their Danish mobile provisioning services that prevented customers from activating or making changes to Danish mobile subscriptions. The incident lasted 2.7 hours and was caused by issues with their Danish mobile network vendor. Service began stabilizing toward the end of the incident period, though full restoration was still being confirmed by the vendor at the time of the final update.
We are currently experiencing a disruption affecting one of our Danish mobile provisioning services. As a result, customers may encounter issues when activating or making changes to Danish mobile subscriptions.
Our incident response team is actively collaborating with our Danish mobile network vendor to resolve the issue as quickly as possible.
Our incident response team is actively collaborating with our Danish mobile network vendor to resolve the issue as quickly as possible.
Components affected
Telavox DenmarkTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
9 days ago - at 04/30/2026 06:45AM
We are currently experiencing a disruption affecting one of our Danish mobile provisioning services. As a result, customers may encounter issues when activating or making changes to Danish mobile subscriptions.
Our incident response team is actively collaborating with our Danish mobile network vendor to resolve the issue as quickly as possible.
9 days ago - at 04/30/2026 07:58AM
Our Danish mobile network vendor is actively working toward a resolution. At this time, no estimated time to resolution (ETR) is available.
We remain in close contact with the vendor and will continue to share updates as soon as new information becomes available.
9 days ago - at 04/30/2026 08:53AM
We are receiving reports that service is beginning to stabilize for users. However, our vendor has not yet confirmed a final resolution. Work continues on their end and you may still experience intermittent connectivity or performance issues.
We will provide a update once the vendor confirms the service is fully restored.
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