Telavox experienced connectivity issues affecting their softphone and home/flow user interface, preventing users from accessing the Desktop app, Mobile app, Web application, and Admin interface across multiple European countries. The incident impacted services in Sweden, Denmark, Norway, Finland, United Kingdom, Belgium, France, Spain, and Netherlands for 8 minutes before being resolved.
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There is currently a problem reaching our softphone and home/flow/ user interface. Users may experience issues accessing all services related to the Home/flow user interface and our applications.
Our incident response team is actively investigating the issue and working to resolve it as quickly as possible.
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