Telavox experienced a major incident affecting their Desktop, Mobile App, and Web Application across nine European countries including the UK, Belgium, France, Spain, Denmark, Norway, Netherlands, Sweden, and Finland. Users encountered increased load times and problems accessing the softphone and home/flow user interface services. The incident was resolved after 28 minutes with the incident response team actively investigating and working to restore normal service.
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There is currently a problem reaching our softphone and home/flow/ user interface. Users may experience increased load times and problem accessing all services related to the Home/flow user interface and our applications.
Our incident response team is actively investigating the issue and working to resolve it as quickly as possible.
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