Outage in Telesign

Delivery Delay

Resolved Minor
February 06, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

Dear Customers and Partners, Our internal monitoring system shows intermittent delivery delays. Our Network Operations Team is currently investigating and working on a speedy resolution. We will inform you once the issue has been remedied.
Components affected
Telesign SMS Telesign SMS & SMS Verify Telesign Score Telesign Score Telesign App Verify Telesign PhoneID Telesign Push Verify Telesign Voice Verify Telesign Smart Verify Telesign PhoneID Standard Telesign PhoneID Contact Telesign PhoneID Live Telesign Voice
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/06/2024 03:30AM

Dear Customers and Partners,

The delivery has now been restored as of 07:02 PM PST (February 5th).

Incident start time: 04:38 PM PST
Incident end time : 07:02 PM PST

We are currently reviewing root cause and will provide additional information once we have completed the investigation.

INVESTIGATING over 1 year ago - at 02/06/2024 01:11AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 02/06/2024 12:53AM

Dear Customers and Partners,

Our internal monitoring system shows intermittent delivery delays.

Our Network Operations Team is currently investigating and working on a speedy resolution.

We will inform you once the issue has been remedied.

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