Outage in Telesign

Possible Delays

Resolved Minor
April 11, 2024 - Started about 1 year ago - Lasted 34 minutes
Official incident page

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Outage Details

Dear Customers and Partners, We are experiencing instability on our platform which could cause some delays in delivery. Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings. If you have any questions, please contact us at support@telesign.com.
Components affected
Telesign SMS & SMS Verify Telesign Voice Verify Telesign Smart Verify Telesign Push Verify Telesign PhoneID Standard Telesign PhoneID Contact Telesign SMS Telesign PhoneID Live Telesign Voice Telesign PhoneID Telesign Score Telesign Score Telesign App Verify
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 04/11/2024 12:48PM

Dear Customers and Partners,

Our Network Engineers have identified and successfully resolved this incident.

Start Time: 05:01 AM PDT
End Time: 05:02 AM PDT

We sincerely apologize for the inconvenience this may have caused you.

INVESTIGATING about 1 year ago - at 04/11/2024 12:18PM

Dear Customers and Partners,

We are experiencing instability on our platform which could cause some delays in delivery.

Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings.

If you have any questions, please contact us at support@telesign.com.

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