Outage in Telesign

Operator Alert - Philippines (PH) - Smart Communications (515/03;05;18) [10/15/25]

Resolved Major
October 16, 2025 - Started about 5 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Start Time: 17:29 PST - 10/15/25 End Time: Ongoing We received notification that Smart Communications (515/03;05;18) from Philippines (PH) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01073114
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Latest Updates ( sorted recent to last )
RESOLVED about 2 hours ago - at 10/16/2025 02:42AM

Start Time: 17:29 PST - 10/15/25
End Time: 18:40 PST - 10/15/25

We received notification that the network issues previously reported bySmart Communications (515/03;05;18) from Philippines (PH) have been resolved. Smart Communications (515/03;05;18) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01073114

INVESTIGATING about 5 hours ago - at 10/16/2025 12:33AM

Start Time: 17:29 PST - 10/15/25
End Time: Ongoing

We received notification that Smart Communications (515/03;05;18) from Philippines (PH) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 01073114

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