Outage in Telesign

Mexico (MX) - Altan Redes (334/140)

Resolved Minor
October 20, 2025 - Started about 8 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Start Time: 12:22 PM PDT - 10/20/25 End Time: Ongoing We received notification that Altan Redes (334/140) from Mexico (MX) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01075149

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Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 10/20/2025 08:56PM

Start Time: 12:22 PM PDT - 10/20/25
End Time: 01:18 PM PDT - 10/20/25

We received notification that the network issues previously reported by Altan Redes (334/140) from Mexico (MX) have been resolved. Altan Redes (334/140) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01075149

INVESTIGATING about 8 hours ago - at 10/20/2025 07:29PM

Start Time: 12:22 PM PDT - 10/20/25
End Time: Ongoing

We received notification that Altan Redes (334/140) from Mexico (MX) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 01075149

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