Outage in Telesign

Operator Alert - Kazakhstan (KZ) - Kcell JSC (401/02) - 12/12/25

Resolved Minor
December 12, 2025 - Started about 5 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Start Time: 7:53AM PST - 12/12/25 End Time: Ongoing We received notification that Kcell JSC (401/02) from Kazakhstan (KZ) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01102167

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Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 12/12/2025 06:04PM

Date:12/12/25
Start Time: 7:53AM PST
End Time: 10:04 AM PST

We received notification that the network issues previously reported by Kcell JSC (401/02) from Kazakhstan (KZ)have been resolved. Kcell JSC (401/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.

INVESTIGATING about 5 hours ago - at 12/12/2025 04:00PM

Start Time: 7:53AM PST - 12/12/25
End Time: Ongoing

We received notification that Kcell JSC (401/02) from Kazakhstan (KZ) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 01102167

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