Outage in Telesign
Quality degradation - China (CN) - Multiple Opertors - [12/25/25]
Resolved MinorIncident Report
Date: 12/25/25
Start Time: 06:50 AM PST
End Time: Ongoing
Summary:
We currently experience quality degradation toward China (CN) - Multiple Opertors. Customers that send SMS messages to Multiple Opertors users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 12/25/2025 03:42PM
Date: 12/25/25
Start Time: 06:50 AM PST
End Time: 7:39 AM PST
Summary:
The SMS delivery degradation toward China (CN) affecting multiple operators has been successfully resolved. All services are now functioning normally.
We apologize for any inconvenience caused and thank you for your patience.
If you have any questions, please contact us at support@telesign.com.
IDENTIFIED
3 months ago - at 12/25/2025 03:11PM
Date: 12/25/25
Start Time: 06:50 AM PST
End Time: Ongoing
Summary:
We currently experience quality degradation toward China (CN) - Multiple Opertors. Customers that send SMS messages to Multiple Opertors users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
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