Outage in Telesign

2-Way service interruptions Colombia (CO)

Resolved Minor

January 24, 2026 - Started 6 days ago - Lasted about 1 hour
Official incident page

Incident Report

Start Time: 06:25 PM PST - 01/24/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Colombia (CO). Please note that all DLC and DSC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01119715

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Latest Updates ( sorted recent to last )

RESOLVED 6 days ago - at 01/25/2026 03:53AM

Start Time: 06:25 PM PST - 01/24/26
End Time: 07:52 PM PST - 01/24/26

Previously reported issues with 2-Way SMS delivery toward Colombia (CO) have been resolved. End users should no longer experience any issues as all services are back to functioning properly.

We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.

SF 01119715

INVESTIGATING 6 days ago - at 01/25/2026 02:28AM

Start Time: 06:25 PM PST - 01/24/26
End Time: Ongoing

We are currently experiencing issues with 2-Way SMS delivery toward Colombia (CO).
Please note that all DLC and DSC are impacted.
Our team is investigating this issue and we will inform you once we come to a resolution.

SF 01119715

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