Quality degradation - Multiple Destinations - MTN Networks - 2/18/26

Start Time: 1:34 AM PST - 02/18/26
End Time: 5:09 AM PST- 02/18/26

We received notification that the network issues previously reported by MTN Operators have been resolved. End users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.

SF 01131394

Date: 2/18/26
Start Time: 1:34AM PST
End Time: Ongoing

Summary:

We currently experience quality degradation toward MTN Networks. Customers that send SMS messages to MTN Networks users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

SF 01131394