Outage in Telesign
Operator Service Alert - India (IN) - All
Resolved MinorIncident Report
Summary AI Generated
Telesign experienced network issues in India that caused delays in SMS message delivery, starting at 7:05 PM PST on February 27, 2026. The service degradation affected all SMS operations in the India region for approximately 2.4 hours. The network issues were resolved by 8:55 PM PST the same day, restoring normal SMS delivery functionality.
Issue: India (IN) - All - Degraded performance
Start Time: 07:05PM PST - 02/27/26
End Time: Ongoing
Summary:
We received notification that India (IN) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.
Telesign is engaged with the operators for updates on resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.
SF0113637
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 02/28/2026 05:58AM
Start Time: 07:05PM PST - 02/27/26
End Time: 08:550M PST - 02/27/26
We received notification that the network issues in India (IN) have been resolved. End users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF0113637
INVESTIGATING
3 days ago - at 02/28/2026 03:40AM
Issue: India (IN) - All - Degraded performance
Start Time: 07:05PM PST - 02/27/26
End Time: Ongoing
Summary:
We received notification that India (IN) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.
Telesign is engaged with the operators for updates on resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.
SF0113637
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