Outage in Telesign
Operator Alert - Ecuador (EC) - Claro (Conecel / Porta) (740/01)
Resolved MinorIncident Report
Summary AI Generated
Telesign experienced SMS delivery delays for users on the Claro (Conecel/Porta) network in Ecuador due to network issues with the operator. The incident lasted approximately 3.5 hours from 6:67 AM PST to 10:30 AM PST on March 1, 2026, affecting SMS message delivery times for end users on this network. The issue was resolved when the operator restored normal network functionality, returning SMS services to proper operation.
Start Time: 06:67am PST - 03/01/26
End Time: Ongoing
We received notification that Claro (Conecel / Porta) (740/01) from Ecuador (EC) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
SF 01136865
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 03/01/2026 06:30PM
Start Time: 06:67AM PST - 03/01/26
End Time: 10:30AM PST - 03/01/26
We received notification that the network issues previously reported by Claro (Conecel / Porta) (740/01) from Ecuador (EC) have been resolved. Claro (Conecel / Porta) (740/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 01136865
INVESTIGATING
1 day ago - at 03/01/2026 03:05PM
Start Time: 06:67am PST - 03/01/26
End Time: Ongoing
We received notification that Claro (Conecel / Porta) (740/01) from Ecuador (EC) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
SF 01136865
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