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Outage in Telesign

Operator Alert - Mexico (MX) - Altan Redes (334/140)

Resolved Minor
March 31, 2026 - Started about 10 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Telesign experienced SMS delivery delays for users on the Altan Redes network (334/140) in Mexico due to network issues with the operator. The incident lasted approximately 2.8 hours from 11:24 AM to 1:04 PM PDT on March 31, 2026, and was resolved when the operator fixed their network problems.

Start Time: 11:24 AM PDT 03/31/26 End Time: Ongoing We received notification that Altan Redes (334/140) from Mexico (MX) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01151647

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Latest Updates ( sorted recent to last )
RESOLVED about 8 hours ago - at 03/31/2026 09:12PM

Start Time: 11:24 AM PDT 03/31/26
End Time: 01:04 PM PDT 03/31/26

We received notification that the network issues previously reported by Altan Redes (334/140) from Mexico (MX) have been resolved. Altan Redes (334/140) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01151647

INVESTIGATING about 10 hours ago - at 03/31/2026 06:26PM

Start Time: 11:24 AM PDT 03/31/26
End Time: Ongoing

We received notification that Altan Redes (334/140) from Mexico (MX) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 01151647

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