Outage in Telesign
Quality degradation - United States (US) - Small Carriers - 3/31/26
Resolved MinorIncident Report
Summary AI Generated
Telesign experienced quality degradation affecting SMS delivery to small carriers in the United States from 2:07 AM to 2:54 AM PDT on March 31, 2026. SMS messages to these operators faced delays and delivery difficulties during the 47-minute incident. The issue was resolved through collaboration with carrier partners, and SMS delivery returned to normal operations.
Issue: United States (US) - Small Carriers - Quality degradation
Start Time: 2:07AM PDT - 3/31/26
End Time: /
Summary:
We currently experience quality degradation toward United States (US) - Small Carriers.
SMS messages towards these operators may face delays or difficulties in delivery.
Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.
If you have any questions, please contact support@telesign.com.
SF 01151346
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 hours ago - at 03/31/2026 10:23AM
Issue: United States (US) - Small Carriers - Quality degradation
Start Time: 2:07AM PDT - 3/31/26
End Time: 2:54AM PDT - 3/31/26
Summary:
The quality issues toward United States (US) - Small Carriers have been resolved.
SMS messages to these operators are now being delivered normally without delays.
Telesign worked closely with carrier partners to resolve the issue. We apologize for any inconvenience caused and appreciate your patience during the service interruption.
If you have any further questions, please contact support@telesign.com.
SF 01151346
INVESTIGATING
about 4 hours ago - at 03/31/2026 10:01AM
Issue: United States (US) - Small Carriers - Quality degradation
Start Time: 2:07AM PDT - 3/31/26
End Time: /
Summary:
We currently experience quality degradation toward United States (US) - Small Carriers.
SMS messages towards these operators may face delays or difficulties in delivery.
Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.
If you have any questions, please contact support@telesign.com.
SF 01151346
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