Outage in Telesign

Operator Alert - Israel (IL) - Cellcom Israel Ltd. (425/02;15) 03/29/26

Resolved Major

March 29, 2026 - Started 2 days ago - Lasted about 18 hours
Official incident page

Incident Report

Summary AI Generated

Telesign experienced a major service incident where Cellcom Israel Ltd. network issues caused delays in SMS message delivery to users in Israel. The incident began at 00:31 AM PST on March 29, 2026 and was resolved at 00:58 AM PST the same day, lasting approximately 27 minutes. All SMS services returned to normal functioning once the network operator resolved their issues.

Start Time: 00:31 AM PST- 03/29/26 End Time: Ongoing We received notification that Cellcom Israel Ltd. (425/02;15) from Israel (IL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01150428

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 03/30/2026 01:04AM

Start Time: 00:31 AM PST- 03/29/26
End Time: 00:58 AM PST- 03/29/26

We received notification that the network issues previously reported by Cellcom Israel Ltd. (425/02;15) from Israel (IL) have been resolved. Cellcom Israel Ltd. (425/02;15) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01150428

INVESTIGATING 2 days ago - at 03/29/2026 07:36AM

Start Time: 00:31 AM PST- 03/29/26
End Time: Ongoing

We received notification that Cellcom Israel Ltd. (425/02;15) from Israel (IL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 01150428

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