Outage in Telesign
Operator Service Alert - Brazil (BR) - Algar (724/07;32;33;34)
Resolved MinorIncident Report
Summary AI Generated
Telesign experienced SMS delivery delays in Brazil due to network issues with the Algar operator (724/07;32;33;34) starting at 08:35AM PDT on March 27, 2026. The network problems caused delays in SMS message delivery to Algar end users in Brazil. The issue was resolved at 03:40PM PDT the same day after approximately 6.4 hours, with all services returning to normal functionality.
Issue: Operator - Brazil (BR) - Algar (724/07;32;33;34)
Start Time: 08:35AM PDT - 03/27/26
End Time: Ongoing
Summary:
We received notification that Algar (724/07;32;33;34) from Brazil (BR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.
Telesign is engaged with the operators for updates on resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.
SF01150036
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 03/28/2026 12:27AM
Start Time: 08:35AM PDT - 03/27/26
End Time: 03:40PM PDT - 03/27/26
We received notification that the network issues previously reported by Algar (724/07;32;33;34) from Brazil (BR) have been resolved. Algar (724/07;32;33;34) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 01150036
INVESTIGATING
4 days ago - at 03/27/2026 06:05PM
Issue: Operator - Brazil (BR) - Algar (724/07;32;33;34)
Start Time: 08:35AM PDT - 03/27/26
End Time: Ongoing
Summary:
We received notification that Algar (724/07;32;33;34) from Brazil (BR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.
Telesign is engaged with the operators for updates on resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.
SF01150036
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