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Outage in Telesign

Phone ID Contact - Service Alert - United States

Resolved Minor
October 02, 2026 - Started about 23 hours ago - Lasted about 7 hours
Official incident page

Incident Report

Summary AI Generated

Telesign's Phone ID Contact service experienced delays in the United States for approximately 6.9 hours on October 2, 2026, beginning shortly after midnight PST. The issue originated with a partner and caused service delays for end users. The problem was resolved by 7:15 AM PST, with all services returning to normal operation.

Date: 10/02/26 Start Time: 12:34 PDT End Time: Ongoing We received notification from our partner that Contact is currently having issues in United States, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. Telesign refid: 01246521 If you have any questions, please contact us at support@telesign.com.

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RESOLVED about 16 hours ago - at 10/02/2026 02:52PM

Date: 10/02/26
Start Time: 12:05 AM PST
End Time: 07:15 AM PST

We received notification from our partner that the issue previously noticed in United States has been resolved. End users should no longer experience delays, as all services are back to functioning properly.

IDENTIFIED about 23 hours ago - at 10/02/2026 07:58AM

Date: 10/02/26
Start Time: 12:34 PDT
End Time: Ongoing

We received notification from our partner that Contact is currently having issues in United States, which may cause some delays. We will inform you once there is a resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

Telesign refid: 01246521

If you have any questions, please contact us at support@telesign.com.

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