**Summary:** On October 2, 2026, Telesign observed a quality degradation affecting SMS delivery to BASE (KPN) subscribers in Belgium, beginning at 1:35am PDT. The incident caused delays in SMS message delivery for approximately 2 hours and 45 minutes. The issue was fully resolved by 4:20am PDT, with all services restored to normal operation.
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Start Time: 01:35am PDT- 10/02/26
End Time: 04:20am PDT- 10/02/26
Network issues previously reported for BASE (KPN) from Belgium (BE) have been resolved. BASE (KPN) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 01246555
Start Time: 01:35am PDT- 10/02/26
End Time: Ongoing
We are currently observing a quality degradation towards BASE (KPN) (206/20) in Belgium (BE), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution.
SF 01246555
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