Outage in Telesign
2-Way service interruptions Belgium (BE)
Resolved MinorIncident Report
Summary AI Generated
Telesign experienced a 2-Way SMS delivery disruption affecting a subset of destination short codes (DSCs) in Belgium, beginning at 1:35 AM PDT on October 2, 2026. The incident lasted approximately 2 hours and 5 minutes before being resolved at 3:40 AM PDT. All services were restored and end users were no longer impacted following resolution.
Start Time: 01:35am PDT- 10/02/26
End Time: Ongoing
We are currently experiencing issues with 2-Way SMS delivery toward Belgium (BE).
Please note that a subset of DSCs are impacted.
Our team is investigating this issue and we will inform you once we come to a resolution.
SF 01246577
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Latest Updates ( sorted recent to last )
RESOLVED
about 19 hours ago - at 10/02/2026 11:30AM
Start Time: 01:35am PDT- 10/02/26
End Time: 03:40am PDT- 10/02/26
Previously reported issues with 2-Way SMS delivery toward Belgium (BE) have been resolved. End users should no longer experience any issues as all services are back to functioning properly.
We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
SF 01246577
INVESTIGATING
about 22 hours ago - at 10/02/2026 09:04AM
Start Time: 01:35am PDT- 10/02/26
End Time: Ongoing
We are currently experiencing issues with 2-Way SMS delivery toward Belgium (BE).
Please note that a subset of DSCs are impacted.
Our team is investigating this issue and we will inform you once we come to a resolution.
SF 01246577
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