Outage in Telesign
Operator Alert - Venezuela (VE) - Telcel C.A. (Movistar) (734/04)
Resolved MinorIncident Report
Summary AI Generated
Telesign experienced a quality degradation affecting SMS delivery to Venezuela's Telcel C.A. (Movistar) network (734/04), beginning at 7:54 AM on November 10, 2026. The issue caused delays in SMS delivery for end users on that network. The incident was resolved by 9:37 AM, lasting approximately 1.5 hours, with all services returning to normal operation.
Start Time: 07:54 AM - 11/10/2026
End Time: Ongoing
We are currently observing a quality degradation towards Venezuela (VE) - Telcel C.A. (Movistar) (734/04) in Venezuela (VE), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution.
SF 01269294
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 11/10/2026 06:05PM
Start Time: 07:54 AM - 11/10/2026
End Time: 09:37 AM - 11/10/2026
Network issues previously reported for Venezuela (VE) - Telcel C.A. (Movistar) (734/04) from Venezuela (VE) have been resolved. Venezuela (VE) - Telcel C.A. (Movistar) (734/04) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 01269294
INVESTIGATING
3 days ago - at 11/10/2026 04:04PM
We are continuing to investigate this issue.
INVESTIGATING
3 days ago - at 11/10/2026 04:01PM
Start Time: 07:54 AM - 11/10/2026
End Time: Ongoing
We are currently observing a quality degradation towards Venezuela (VE) - Telcel C.A. (Movistar) (734/04) in Venezuela (VE), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution.
SF 01269294
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