Outage in Telesign
Telesign Support Mailbox delays
Minor
November 12, 2026 - Started about 23 hours ago
Official incident page
Official incident page
Incident Report
Dear Customers and Partners,
Please note that due to the global Outlook outage, we are currently experiencing delays in receiving emails in our support mailbox, which is delaying ticket processing.
Customers may be unable to create tickets by emailing our support mailbox.
We will follow up with more updates as soon as they become available.
Thank you for your understanding in advance
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
INVESTIGATING
about 4 hours ago - at 11/13/2026 02:23PM
Dear Customers and Partners,
While the global Outlook outage is not yet fully resolved, we are starting to see improvements and have begun to receive emails and ticket responses.
Please note that customers may still experience delays in ticket creation.
We will follow up with more updates as soon as they become available.
INVESTIGATING
about 23 hours ago - at 11/12/2026 07:56PM
Dear Customers and Partners,
Please note that due to the global Outlook outage, we are currently experiencing delays in receiving emails in our support mailbox, which is delaying ticket processing.
Customers may be unable to create tickets by emailing our support mailbox.
We will follow up with more updates as soon as they become available.
Thank you for your understanding in advance
Latest Telesign outages
Phone ID - Contact Match Addon - Service Alert - United Kingdom (GB) - Vodafone - about 4 hours ago
Operator Alert - Chile (CL) - Claro Chile (730/03) - about 17 hours ago
Operator Alert - Wallis and Futuna (WF) - SPT (543/01) - about 20 hours ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
