Telesign's Phone ID Contact Match Addon experienced service issues affecting United Kingdom (GB) Vodafone connections, causing delays for end users. The incident began on November 12, 2026 at 4:00 PM PST and lasted approximately 3.2 hours. The partner-side issue was resolved by 8:00 AM PST on November 13, 2026, with all services restored to normal operation.
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Start Date: 11/12/2026
Start Time: 04:00 PM PST
End Date: 11/13/2026
End Time: 08:00 AM PST
We received notification from our partner that the issue previously noticed in the United Kingdom - Vodafone has been resolved. End users should no longer experience delays, as all services are back to functioning properly.
Date: 11/12/2026
Start Time: 04:00 PM PST
End Time: Ongoing
We received notification from our partner that Contact Match Addon is currently having issues toward United Kingdom (GB) - Vodafone, which may cause some delays. We will inform you once there is a resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
01271094
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