Outage in Telna

Data Service Degradation on IMSI 7

Resolved Minor
December 07, 2025 - Started 2 days ago - Lasted about 12 hours
Official incident page

Incident Report

Hello, This is to update you regarding the following incident: Incident Status: Investigating Description: Our IMSI 7 roaming partner has informed us that they are experiencing widespread service degradation on their network. Service Impact: Devices may experience difficulties establishing new data sessions. Existing sessions remain unaffected. They are working to resolve this issue as soon as possible. We are monitoring the progress and will keep you updated. Regards, Telna Support
Components affected
Telna Data Services EU Telna Data Services NA Telna Data Services APAC Telna Voice/SMS Services

Need to monitor Telna outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 12/08/2025 04:38AM

Hello,

This is to update you regarding the following incident:

Incident Status: Resolved

Description: This is to update you that our roaming partner has resolved the issue.

We are closely monitoring the services and will provide updates if necessary.

Regards,
Telna Support

MONITORING 2 days ago - at 12/07/2025 07:51PM

This is to update you regarding the following incident:

Incident Status: Monitoring

Description: Our IMSI 7 roaming partner has confirmed that the service degradation is now in the recovery phase, and they are monitoring improvements.

Service Impact: Devices may encounter issues establishing new data sessions.

Our team is closely monitoring the services, and we will keep you updated.

Regards,
Telna Support

INVESTIGATING 2 days ago - at 12/07/2025 05:09PM

Hello,

This is to update you regarding the following incident:

Incident Status: Investigating

Description: Our IMSI 7 roaming partner has informed us that they are experiencing widespread service degradation on their network.

Service Impact: Devices may experience difficulties establishing new data sessions. Existing sessions remain unaffected.

They are working to resolve this issue as soon as possible. We are monitoring the progress and will keep you updated.

Regards,
Telna Support

Latest Telna outages

Data Service Degradation - 11 days ago
Service Degradation on OMANTEL Oman using IMSI 2 - 12 days ago
Cloudflare Global Service Degradation affecting Connect front-end and APIs - 21 days ago
Service Degradation with AWS Impacting IMSI 7 - about 2 months ago
Service Degradation on the Telcel Network in Mexico - about 2 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook