Outage in Telnyx

Network packet loss affecting Telnyx SIP Proxies signaling IP addresses

Resolved Minor

March 28, 2025 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Telnyx US

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/28/2025 01:37PM

This incident has been resolved.

MONITORING about 1 year ago - at 03/28/2025 12:40PM

A fix has been implemented as of 12:20 UTC and we observe the issue is resolved for all IPs.

INVESTIGATING about 1 year ago - at 03/28/2025 12:20PM

The issue should now be resolved for the following signalling IPs:

- 192.76.120.10
- 64.16.250.10
- 185.246.41.140
- 185.246.41.141

Our team is working on a solution for all IPs.

INVESTIGATING about 1 year ago - at 03/28/2025 12:12PM

Upon further checking, there is high packet loss of 10-30% between any public IP in the EMEA and APAC regions and all Telnyx IPs/regions. Public IPs in the AMER region appear unaffected.

Our engineering team continue to investigate.

INVESTIGATING about 1 year ago - at 03/28/2025 11:58AM

Currently our two main US proxies 192.76.120.10 and 64.16.250.10 are experiencing packet loss. Our engineering team is actively investigating and working on a fix.

INVESTIGATING about 1 year ago - at 03/28/2025 11:53AM

We are currently investigating this issue.

Latest Telnyx outages

Wireless Product API Instability - about 18 hours ago

AI Assistants - Page Not Loading - 5 days ago

Unplanned Maintenance - Mobile Data Services (US Region) - 5 days ago

Degraded Wireless Data Sessions - IMSI 1 - Ashburn - 14 days ago

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