Outage in Templafy

Text elements not available in Outlook Desktop on Templafy One

Resolved Minor
August 11, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified an issue that affects a subset of customers and are working towards a resolution. Further updates will be posted here soon.
Components affected
Templafy WebApp
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/11/2023 12:13PM

The incident has been resolved, and further information will be provided in a postmortem shortly.

We apologize for the impact to affected customers.

IDENTIFIED over 1 year ago - at 08/11/2023 11:31AM

We have found the source of the problem and are releasing a new version of our software that will address it.

IDENTIFIED over 1 year ago - at 08/11/2023 11:28AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 08/11/2023 11:19AM

We have identified an issue that affects a subset of customers and are working towards a resolution.
Further updates will be posted here soon.

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