Outage in Tempo

EU cluster experiencing a high volume of data processing that impacts Tempo access

Resolved Minor
April 02, 2025 - Started 7 months ago - Lasted about 1 hour
Official incident page

Incident Report

We have been processing a large amount of data on the system in the EU region. Our EU customers may experience data inconsistency in worklogs and issues between Tempo and Jira. We identified the bottleneck in the system and working on the fastest resolution.
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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 04/02/2025 04:19PM

The bottleneck we identified has been resolved. If you encounter any issues, especially in worklogs around this incident timeframe, please get in touch with our customer support.

MONITORING 7 months ago - at 04/02/2025 03:49PM

The system was scaled, and we're monitoring

IDENTIFIED 7 months ago - at 04/02/2025 03:25PM

We have been processing a large amount of data on the system in the EU region.
Our EU customers may experience data inconsistency in worklogs and issues between Tempo and Jira.
We identified the bottleneck in the system and working on the fastest resolution.

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