Performance Degradation Affecting a Subset of Cloud Instances

We continue to closely monitor performance for the affected Cloud instances following the mitigation applied earlier. Our team has identified a permanent resolution, which is currently undergoing review and testing. Thank you for your continued patience while we finalize this work.

We identified a performance issue affecting a subset of TestRail Cloud accounts, resulting in slower page load times for some users. Our team identified the underlying cause and implemented a mitigation that has stabilized performance.

We are continuing to closely monitor the environment while we work toward a permanent resolution. We appreciate your patience and understanding as we work to fully resolve the issue.