Outage in TestRail
Performance issue impacting access to TestRail
Resolved MajorIncident Report
Summary AI Generated
TestRail Cloud experienced a major performance degradation lasting approximately 4 hours, during which users encountered slow response times and 500 errors. A fix was implemented after about an hour of investigation, followed by a monitored recovery period with some temporary instability. The incident was fully resolved with all services restored to normal operation.
We are aware of an issue affecting TestRail where some users may experience slower performance and/or 500 errors. Our team is working to restore full functionality. Updates will follow as soon as we have more to share.
Components affected
TestRail CloudTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 08/19/2026 03:38PM
The issue affecting TestRail has been resolved and all services are now fully operational. Thank you for your patience.
MONITORING
15 days ago - at 08/19/2026 12:34PM
A fix has been implemented and we are monitoring the recovery. Some temporary instability may occur during this period as the system recovers. We will update once the system is fully stable.
INVESTIGATING
15 days ago - at 08/19/2026 11:32AM
We are aware of an issue affecting TestRail where some users may experience slower performance and/or 500 errors. Our team is working to restore full functionality. Updates will follow as soon as we have more to share.
Latest TestRail outages
Jira Integration Degradation - 6 months ago
Degraded Performance - over 2 years ago
Degraded Performance - over 2 years ago
Degraded Performance for Some Customers - over 2 years ago
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