TestRail Status

Check if TestRail is down, recent outages, user-reported issues, and outages map.

Is TestRail down right now?

TestRail is working normally

Last checked from TestRail's status page

TestRail not working today?

 

TestRail outages and problems reported today

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Recent TestRail Outages and Downtime History

IsDown has tracked 23 incidents since started monitoring TestRail status in April 2023. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Status Incident Duration
Feb 26, 2024
11:22 AM EST
Major Degraded Performance 1 day
Feb 19, 2024
05:48 AM EST
Major Degraded Performance about 3 hours
Feb 19, 2024
05:05 AM EST
Never Acknowledged Possible Outage Indicated by User Reports about 1 hour
Feb 15, 2024
10:32 AM EST
Minor Degraded Performance for Some Customers 3 days
Feb 14, 2024
04:14 AM EST
Major Partial outage due to an overrunning maintenance task about 23 hours
Oct 12, 2023
01:20 PM EDT
Minor Degraded Cloud Attachments Service 4 days
Jun 01, 2023
03:35 AM EDT
Major Some TestRail instances are currently in maintenance mode about 4 hours
Sep 07, 2022
08:08 AM EDT
Minor A small number of customers are experiencing slow response times about 1 hour
Sep 05, 2022
04:53 AM EDT
Minor Some customers are experiencing 403 Access Denied messages about 5 hours
Aug 17, 2022
08:22 AM EDT
Major Gateway and Access Denied errors when accessing TestRail 1 day
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TestRail problems reported by users

  • Atan

    Cannot log in into my company link XXX.testrail.io

  • userx

    Account is disabled Sorry, but your TestRail account is disabled.

  • achyuth

    TestRail testruns are slow. When updating the status it keeps loading

  • Goran

    I can't log in to my account, I get the following message: An Error Occurred The database of your hosted TestRail installation is too old but cannot be updated manually.

  • roshini

    it's taking really long time to add test result. loads very slow

  • Dev

    Adding status/results leads to infinite spinner

  • Dren

    APIKEY is not working. I'm not able to Create a new APIKEY or deleted the old one

  • Avinash

    testrail is not loading , too many connections

  • Zain

    The service seems to be degraded. It is taking me minutes to add simple test results. Kindly look into this and get back asap.

  • John

    Test clouds not creating for now

  • Dan

    Database errors on account registration

  • Tamsin

    Error stating: Call to a member function prepare () on null.

  • Mia

    TestRail is extremely slow, basically unusable.

  • viv

    504 gateway error

  • balder

    Get error message every time i try to enter a test case

  • Daniil

    Test case page not opening, throws 500 error

  • X

    Cannot achieve consistency level LOCAL_ONE

  • Tamsin

    Error stating "Cannot achieve consistency level LOCAL_ONE" when accessing the tabs within a project.

  • Jane

    keep getting errors like An Error Occurred Unable to perform authorization of permissions: Unable to perform authorization of super-user permission: Cannot achieve consistency level LOCAL_ONE

  • Gil

    Test plans and test runs are unavailable. Receive error: All hosts in current policy attempted and were either unavailable or failed

TestRail status page - All services & components

Component Status
TestRail Cloud OK
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Frequently Asked Questions

Is TestRail down today?

TestRail isn't down. You can check TestRail status and incident details on the top of the page. IsDown continuously monitors TestRail official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current TestRail status?

TestRail is currently operational. You can check TestRail status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a TestRail outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is TestRail down today or just slow?

Currently there's no report of TestRail being slow. Check on the top of the page if there are any reported problems by other users.

How are TestRail outages detected?

IsDown monitors the TestRail official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is TestRail having an outage right now?

TestRail last outage was on February 26, 2024 with the title "Degraded Performance"

TestRail down for everyone or just me?

How to check if TestRail is down?

Why use IsDown to monitor TestRail instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor TestRail and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

What is a Status Page Aggregator?

A Status Page Aggregator centralizes the status updates from multiple service providers into one dashboard, allowing you to monitor and receive alerts about outages or issues from all your critical services in one place.

How can a Status Page Aggregator benefit our business?

The Status Aggregator brings you the convenience of monitoring all your critical services in one place, eliminating the need to check the status on multiple websites. It ensures timely alerts on service disruptions, helping you quickly address issues and minimize operational impacts.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about TestRail status changes?

IsDown offers an easy way to monitor TestRail with maximum flexibility

Major Outages Notifications

IsDown monitors TestRail for major outages. A major outage is when TestRail experiences a critical issue that severely affects one or more services/regions. When TestRail marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors TestRail status page for minor outages. A minor outage is when TestRail experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in TestRail status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

TestRail publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors TestRail and all their 1 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

TestRail and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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