Is TestRail Down? Check current status

Check if TestRail is down, official outages, user-reported issues, and outages map.

Current TestRail status

TestRail is working normally

Updated from TestRail official status page

TestRail not working for you?

TestRail service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
TestRail Outage Map

View TestRail Reports Map

Be the first to know when TestRail goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

TestRail recent outages and downtime history

IsDown has tracked 23 incidents since started monitoring TestRail status in April 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official TestRail outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Feb 26, 2024
11:22 AM EST
Major
Degraded Performance
Some customers may be experiencing degraded performance. Our engineers are investigating.
1 day
Feb 19, 2024
05:48 AM EST
Major
Degraded Performance
Some customers may be experiencing degraded performance. Our engineers are investigating.
about 3 hours
Feb 19, 2024
05:05 AM EST
Not Confirmed by TestRail
Possible Outage Indicated by User Reports
about 1 hour
Feb 15, 2024
10:32 AM EST
Minor
Degraded Performance for Some Customers
We identified degraded performance that may affect some customers in connection with the 14-Feb p...
3 days
Feb 14, 2024
04:14 AM EST
Major
Partial outage due to an overrunning maintenance task
We're currently experiencing a partial Cloud outage which may result in error messages relating t...
about 23 hours
Oct 12, 2023
01:20 PM EDT
Minor
Degraded Cloud Attachments Service
The TestRail Cloud Attachments service is currently experiencing performance issues affecting a s...
4 days
Jun 01, 2023
03:35 AM EDT
Major
Some TestRail instances are currently in maintenance mode
One of our databases is not responding correctly and as a result, TestRail instances reliant on i...
about 4 hours
Sep 07, 2022
08:08 AM EDT
Minor
A small number of customers are experiencing slow response times
We are currently investigating this issue.
about 1 hour
Sep 05, 2022
04:53 AM EDT
Minor
Some customers are experiencing 403 Access Denied messages
We are currently investigating this issue.
about 5 hours
Aug 17, 2022
08:22 AM EDT
Major
Gateway and Access Denied errors when accessing TestRail
Some customers are experiencing gateway errors, e.g. '502 Bad Gateway', '504 Gateway Time-out', o...
1 day
Sign up to check more outage history

Be the first to know when TestRail goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

User comments about TestRail status

See what users are saying about TestRail issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Atan - Cannot log in into my company link XXX.testrail.io.

  • userx - Account is disabled Sorry, but your TestRail account is disabled..

  • achyuth - TestRail testruns are slow. When updating the status it keeps loading.

  • Goran - I can't log in to my account, I get the following message: An Error Occurred The database of your hosted TestRail installation is too old but cannot be updated manually..

  • roshini - it's taking really long time to add test result. loads very slow.

  • Dev - Adding status/results leads to infinite spinner.

  • Dren - APIKEY is not working. I'm not able to Create a new APIKEY or deleted the old one.

  • Avinash - testrail is not loading , too many connections.

  • Zain - The service seems to be degraded. It is taking me minutes to add simple test results. Kindly look into this and get back asap..

  • John - Test clouds not creating for now.

  • Dan - Database errors on account registration.

  • Tamsin - Error stating: Call to a member function prepare () on null..

  • Mia - TestRail is extremely slow, basically unusable. .

  • viv - 504 gateway error.

  • balder - Get error message every time i try to enter a test case.

  • Daniil - Test case page not opening, throws 500 error.

  • X - Cannot achieve consistency level LOCAL_ONE.

  • Tamsin - Error stating "Cannot achieve consistency level LOCAL_ONE" when accessing the tabs within a project..

  • Jane - keep getting errors like An Error Occurred Unable to perform authorization of permissions: Unable to perform authorization of super-user permission: Cannot achieve consistency level LOCAL_ONE.

  • Gil - Test plans and test runs are unavailable. Receive error: All hosts in current policy attempted and were either unavailable or failed .

TestRail components or services current status

Component Status Details
TestRail Cloud status OK View details

Users who monitor TestRail status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with TestRail. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

Zoom

Zoom

OK
Google Workspace

Google Workspace

OK
1Password

1Password

OK
Slack

Slack

OK
GitHub

GitHub

OK
Salesforce

Salesforce

MINOR
Sentry

Sentry

OK
AWS

AWS

OK
PagerDuty

PagerDuty

OK
Fastly

Fastly

MINOR
Figma

Figma

OK
Zapier

Zapier

OK
HubSpot

HubSpot

OK
Stripe

Stripe

OK
Twilio

Twilio

MINOR
View all services Start Monitoring Your Dependencies

TestRail is a web-based test case management tool that allows teams to manage, track, and organize software testing efforts.

Monitoring TestRail since April 2023

Need help? Try here:
Reach out in social media at X account.
Support at website.
Check their status page.

0 incidents in 2025

IsDown Logo

Be the first to know when your vendors go down

Unified vendor dashboard

4522+ third-party services available to monitor

Early Outage Detection

Alerts 30+ minutes before official updates

Stop the Support Flood

Cut "is it down?" tickets by 80%

Start Monitoring Today
14-day free trial • No credit card required

How to monitor the status of TestRail and all your dependencies?

IsDown is a status page aggregator that monitors if TestRail and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when TestRail, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors TestRail?

IsDown monitors TestRail health in almost real-time

Every few minutes we go to the status page of TestRail (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of TestRail's 1 component. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in TestRail, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from TestRail and other services.

One status page to monitor all your external dependencies

What you get when monitoring TestRail with IsDown

Track TestRail incidents and downtimes by severity

IsDown checks TestRail official status page for major/minor outages or downtimes. A major outage is when TestRail experiences a critical issue that severely affects one or more services/regions. A minor incident is when TestRail experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a TestRail outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with TestRail

TestRail and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of TestRail outages and downtimes

IsDown collects all information from the outages published in TestRail status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming TestRail maintenance events

TestRail publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the TestRail outages that impact your business

IsDown monitors TestRail and all their 1 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor TestRail but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor TestRail and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

Start Monitoring for Free
Monitor TestRail and all your external dependencies in real-time

Get notified imediatelly when there's an issue with TestRail or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from TestRail and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with TestRail or other services

Send outage information from TestRail and other services to your tools

IsDown integrates with 20+ tools. Connect the status of TestRail and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

Start Monitoring for Free
Send outage information from TestRail and other services to your tools

Share TestRail status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is TestRail down?'

Start Monitoring for Free
Share TestRail status in your status page

TestRail Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect TestRail outages, IsDown monitors TestRail's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official TestRail status page monitoring with real-time incident details.
Monitor 4,522+ services including TestRail in a single dashboard.
Instant TestRail outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of TestRail official status and user-reported issues.
Maintenance feed for TestRail
Granular alerts filtering by TestRail components and regions.
Start Monitoring TestRail with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is TestRail down today?

TestRail isn't down. You can check TestRail status and incident details on the top of the page. IsDown continuously monitors TestRail official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current TestRail status?

TestRail is currently operational. You can check TestRail status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a TestRail outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is TestRail down today or just slow?

Currently there's no report of TestRail being slow. Check on the top of the page if there are any reported problems by other users.

How are TestRail outages detected?

IsDown monitors the TestRail official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is TestRail having an outage right now?

TestRail last outage was on February 26, 2024 with the title "Degraded Performance"

How to check if TestRail is down?

Why use IsDown to monitor TestRail instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor TestRail and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring TestRail?

IsDown and DownDetector help users determine if TestRail is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about TestRail's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Ready to monitor TestRail and all your external dependencies?

Start Monitoring in 5 minutes

14-day free trial · No credit card required · No code required