TestRail Status - Is TestRail Down?
TestRail is operational
Updated
TestRail is operational
Updated
IsDown pulls data from TestRail's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Atan
Cannot log in into my company link XXX.testrail.io
userx
Account is disabled Sorry, but your TestRail account is disabled.
achyuth
TestRail testruns are slow. When updating the status it keeps loading
Goran
I can't log in to my account, I get the following message: An Error Occurred The database of your hosted TestRail installation is too old but cannot be updated manually.
roshini
it's taking really long time to add test result. loads very slow
Dev
Adding status/results leads to infinite spinner
Dren
APIKEY is not working. I'm not able to Create a new APIKEY or deleted the old one
Avinash
testrail is not loading , too many connections
Zain
The service seems to be degraded. It is taking me minutes to add simple test results. Kindly look into this and get back asap.
John
Test clouds not creating for now
Dan
Database errors on account registration
Tamsin
Error stating: Call to a member function prepare () on null.
Mia
TestRail is extremely slow, basically unusable.
viv
504 gateway error
balder
Get error message every time i try to enter a test case
Daniil
Test case page not opening, throws 500 error
X
Cannot achieve consistency level LOCAL_ONE
Tamsin
Error stating "Cannot achieve consistency level LOCAL_ONE" when accessing the tabs within a project.
Jane
keep getting errors like An Error Occurred Unable to perform authorization of permissions: Unable to perform authorization of super-user permission: Cannot achieve consistency level LOCAL_ONE
Gil
Test plans and test runs are unavailable. Receive error: All hosts in current policy attempted and were either unavailable or failed
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IsDown has tracked 23 incidents since started monitoring TestRail status in April 2023.
about 1 year ago · lasted 1 day
Some customers may be experiencing degraded performance. Our engineers are investigating. More details
about 1 year ago · lasted about 3 hours
Some customers may be experiencing degraded performance. Our engineers are investigating. More details
about 1 year ago · lasted 3 days
We identified degraded performance that may affect some customers in connection with the 14-Feb partial outage. Our team is actively investigating to ensure a complete resolution. More details
We've tracked and collected 23 incidents since started monitoring TestRail status
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0 incidents in 2025
Number of Incidents
0 issues
Last incident
426 days ago
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TestRail isn't down. You can check TestRail status and incident details on the top of the page. IsDown continuously monitors TestRail official status page every few minutes. In the last 24 hours, there were 0 outages reported.
TestRail is currently operational. You can check TestRail status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of TestRail being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the TestRail official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
TestRail last outage was on February 26, 2024 with the title "Degraded Performance"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor TestRail and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor TestRail with maximum flexibility
IsDown monitors TestRail for major outages. A major outage is when TestRail experiences a critical issue that severely affects one or more services/regions. When TestRail marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors TestRail status page for minor outages. A minor outage is when TestRail experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in TestRail status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
TestRail publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors TestRail and all their 1 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
TestRail and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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