Outage in Textline

Application Slow To Respond

Resolved Major
December 02, 2024 - Started 19 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Textline Web Application
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 12/02/2024 07:37PM

Fix has been implemented and the site is back to normal. The issue was related to a cloud provider change that was recently implemented. New alerting has been added to prevent future incidents related to this issue.

IDENTIFIED 19 days ago - at 12/02/2024 07:02PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 19 days ago - at 12/02/2024 06:31PM

We are currently investigating this issue.

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