Outage in The Things Industries
Webhook failures in TTSC eu1 cluster
Resolved MinorIncident Report
We are investigating reports about webhook failures in our eu1 cluster.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/19/2025 04:53PM
A significant increase in downlink queue operations within a short time window and this caused internal database connections to accumulate as each request waited for exclusive access to device resources. This connection buildup exhausted the available connection pool, resulting in degraded performance for other operations across the Application Server.
Unrelated requests experienced increased latency and timeouts as they competed for the limited available connections.
Measures were taken so that this incident do not happen again.
MONITORING
4 months ago - at 12/19/2025 03:26PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 months ago - at 12/19/2025 02:50PM
We are investigating reports about webhook failures in our eu1 cluster.
Latest The Things Industries outages
Gateway Connectivity Issues - about 2 months ago
The Things Gateway Controller down for emergency maintenance - 3 months ago
Webhooks failures in eu1 - 6 months ago
The Things Indoor Gateway Pro connectivity issues - 7 months ago
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