Outage in ThousandEyes
Service Degradation Affecting ThousandEyes Web Application and API usage in US1
Resolved Minor
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Outage Details
Summary:
We are currently investigating a service degradation impacting the ThousandEyes Web Application and API in the US1 Region. The issue began at around 14:50 UTC on May 29th
Impact:
Customers in the US1 Region may experience errors, delays, or intermittent failures when accessing or interacting with the ThousandEyes Web Application and API.
Components affected
ThousandEyes Reports and Dashboards ThousandEyes Platform Availability ThousandEyes API AvailabilityLatest Updates ( sorted recent to last )
RESOLVED
about 15 hours ago - at 05/30/2025 05:22PM
This incident has been resolved
MONITORING
1 day ago - at 05/30/2025 12:20AM
We have completed applying the fix and services have recovered. We are monitoring services to ensure they are operating as expected
IDENTIFIED
1 day ago - at 05/29/2025 07:28PM
We are continuing to roll out the fix for the issue affecting the ThousandEyes Web Application and API in the US1 Region. Impacted services are gradually recovering as the deployment progresses.
IDENTIFIED
1 day ago - at 05/29/2025 03:31PM
We are continuing to work on a fix for this issue.
IDENTIFIED
1 day ago - at 05/29/2025 03:30PM
Summary:
We are currently investigating a service degradation impacting the ThousandEyes Web Application and API in the US1 Region. The issue began at around 14:50 UTC on May 29th
Impact:
Customers in the US1 Region may experience errors, delays, or intermittent failures when accessing or interacting with the ThousandEyes Web Application and API.
Latest ThousandEyes outages
Endpoint Agent version 1.240.1 and 1.240.2 Windows x64 failed to run and automatically update - 19 days ago
Delayed Data Availability in Connected Devices - 22 days ago
Delayed Data Availability in Connected Devices - 30 days ago
Service Degradation Affecting Usage and Billing Service in US1 Region - about 1 month ago
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