Outage in ThousandEyes
Service Degradation Affecting Endpoint Agent Schedule Test Data in US1 Region
Resolved MinorIncident Report
Summary:
We have identified an issue causing delays in Endpoint Agent Scheduled Test data in the US1 Region, beginning at 14:00 UTC on April 7th, 2026.
Impact:
Customers may experience delays in the US1 Region Endpoint Agent Scheduled Test Data. This may be seen in the following Endpoint Agent areas: Agent Views, Views, Alerts, Dashboards, or API.
Status:
Our Engineering Team is actively investigating the issue and working toward a resolution.
Components affected
ThousandEyes Alert processing ThousandEyes Reports and Dashboards ThousandEyes Endpoint Agents: Data submission collectorTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 04/07/2026 07:21PM
This incident has been resolved.
MONITORING
23 days ago - at 04/07/2026 05:41PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
23 days ago - at 04/07/2026 03:55PM
Our team is currently backfilling the data and working to restore full service.
IDENTIFIED
23 days ago - at 04/07/2026 03:07PM
Summary:
We have identified an issue causing delays in Endpoint Agent Scheduled Test data in the US1 Region, beginning at 14:00 UTC on April 7th, 2026.
Impact:
Customers may experience delays in the US1 Region Endpoint Agent Scheduled Test Data. This may be seen in the following Endpoint Agent areas: Agent Views, Views, Alerts, Dashboards, or API.
Status:
Our Engineering Team is actively investigating the issue and working toward a resolution.
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