Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in ThousandEyes

Service Degradation Affecting Alert Rules for Device Layer

Resolved Minor
June 03, 2025 - Started 11 months ago - Lasted about 1 hour
Official incident page

Incident Report

Summary We have detected a service degradation that has been impacting the ability to update device layer alert rules in US1, US2 and EU regions since February. Our engineering team is actively working on a solution.
Components affected
ThousandEyes Alert processing

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial
  • No credit card
  • 14-day trial
  • 2-minute setup
IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/03/2025 05:39PM

This incident has been resolved

IDENTIFIED 11 months ago - at 06/03/2025 04:28PM

The issue has been identified and our engineering team is working on a solution

INVESTIGATING 11 months ago - at 06/03/2025 04:13PM

Summary
We have detected a service degradation that has been impacting the ability to update device layer alert rules in US1, US2 and EU regions since February. Our engineering team is actively working on a solution.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook