Outage in ThousandEyes

Service Degradation Affecting Alert Rules for Device Layer

Resolved Minor
June 03, 2025 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Summary We have detected a service degradation that has been impacting the ability to update device layer alert rules in US1, US2 and EU regions since February. Our engineering team is actively working on a solution.
Components affected
ThousandEyes Alert processing
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/03/2025 05:39PM

This incident has been resolved

IDENTIFIED 4 months ago - at 06/03/2025 04:28PM

The issue has been identified and our engineering team is working on a solution

INVESTIGATING 4 months ago - at 06/03/2025 04:13PM

Summary
We have detected a service degradation that has been impacting the ability to update device layer alert rules in US1, US2 and EU regions since February. Our engineering team is actively working on a solution.

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