Outage in ThousandEyes
Service degradation affecting Cloud and Enterprise Agents Tests Settings
Resolved MinorIncident Report
Some customers are experiencing issues with creating and updating CEA tests.
We are currently investigating this issue.
Components affected
ThousandEyes Cloud and Enterprise Agents: Test assignment and configuration controllerTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 06/10/2025 05:55PM
This incident has been resolved.
MONITORING
11 months ago - at 06/10/2025 05:01PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
11 months ago - at 06/10/2025 03:47PM
Customer should see improvement of creation and update with the network and application synthetics test but certain organizations may still see latency issues. We are continuing with the restoration with a more permanent fix.
IDENTIFIED
11 months ago - at 06/10/2025 02:21PM
We are continuing to observe issues with Cloud and Enterprise Agents (CEA) test creation and updates. The investigation is ongoing.
INVESTIGATING
11 months ago - at 06/10/2025 01:15PM
We need to push some changes; this will impact all customers for 10 minutes.
Endpoint customers won’t be able to register agents, and CEA customers’ test creation and updating flow will be affected.
INVESTIGATING
11 months ago - at 06/10/2025 12:47PM
We continue to investigate the issue.
INVESTIGATING
11 months ago - at 06/10/2025 10:32AM
Some customers are experiencing issues with creating and updating CEA tests.
We are currently investigating this issue.
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