Outage in ThousandEyes
Service Degradation Affecting the SSO Login Workflow
Resolved MinorIncident Report
Summary:
We observed an issue with the ThousandEyes login portal on June 25th.
Impact:
Users may experience problems logging in to the ThousandEyes web application when using the SSO login URL:
https://app.thousandeyes.com/login/sso
Workaround:
Customers can still access the web application by navigating directly to:
https://app.thousandeyes.com/
Components affected
ThousandEyes SAML/SSOTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/25/2025 10:27PM
This incident has been resolved.
IDENTIFIED
10 months ago - at 06/25/2025 10:06PM
Summary:
We observed an issue with the ThousandEyes login portal on June 25th.
Impact:
Users may experience problems logging in to the ThousandEyes web application when using the SSO login URL:
https://app.thousandeyes.com/login/sso
Workaround:
Customers can still access the web application by navigating directly to:
https://app.thousandeyes.com/
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