Outage in ThousandEyes
Service Degradation Affecting Newly created Enterprise Agents Registering to Thousandeyes
Resolved MajorIncident Report
Starting at 00:00 hours on July 1st, 2025 UTC, customers may experience difficulties registering new enterprise agents. Newly created Enterprise agents will not appear on the Enterprise agent list at the moment. Our team is actively working to mitigate the issue.
Components affected
ThousandEyes Cloud and Enterprise Agents: Registration controllerTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/01/2025 05:41AM
This incident has been resolved.
MONITORING
10 months ago - at 07/01/2025 01:52AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
10 months ago - at 07/01/2025 01:08AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
10 months ago - at 07/01/2025 12:37AM
Starting at 00:00 hours on July 1st, 2025 UTC, customers may experience difficulties registering new enterprise agents. Newly created Enterprise agents will not appear on the Enterprise agent list at the moment. Our team is actively working to mitigate the issue.
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