Outage in ThousandEyes
Service Degradation Affecting Alerting Services in US1
Resolved Minor
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Outage Details
Summary:
Starting at 15:30 UTC on July 7th, we began observing delays affecting the Alerting Services in the US1 region.
Impact:
Customers may experience delays in the triggering or clearing of Cloud and Enterprise Agent, as well as Endpoint Agent alerts.
Status:
Our engineering team is actively working to restore full functionality. We will provide updates as more information becomes available.
Components affected
ThousandEyes Webhook and Integrations ThousandEyes Reports and Dashboards ThousandEyes Alert processing ThousandEyes Email notifications ThousandEyes Notification dispatchingLatest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 07/08/2025 04:31AM
This incident has been resolved.
IDENTIFIED
12 days ago - at 07/07/2025 10:01PM
The issue has been partially resolved, Cloud and Enterprise Agent alerts are now processing normally. Endpoint Agent alerts are still experiencing delays. Our team is actively working on a fix.
IDENTIFIED
12 days ago - at 07/07/2025 08:00PM
Summary:
Starting at 15:30 UTC on July 7th, we began observing delays affecting the Alerting Services in the US1 region.
Impact:
Customers may experience delays in the triggering or clearing of Cloud and Enterprise Agent, as well as Endpoint Agent alerts.
Status:
Our engineering team is actively working to restore full functionality. We will provide updates as more information becomes available.
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