Outage in ThousandEyes

Service Degradation Affecting Alerting Services for BGP Alerts in EU region.

Resolved Minor
July 18, 2025 - Started about 1 month ago - Lasted 4 days
Official incident page

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Outage Details

Starting at 22:40 UTC on July 17th, we began observing delays affecting the Alerting Services for BPG in the EU region. Impact: Customers may experience delays in the triggering or clearing of BGP alerts. Status: Our engineering team is actively working to restore full functionality. We will provide updates as more information becomes available.
Components affected
ThousandEyes Notification dispatching ThousandEyes Alert processing
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 07/21/2025 06:48PM

This incident has been resolved.

MONITORING 30 days ago - at 07/18/2025 09:10PM

Alerting Services for BGP in the EU region have remained stable since July 18, 2025, at 04:45 UTC. We are continuing to closely monitor the services to ensure ongoing stability.

MONITORING about 1 month ago - at 07/18/2025 05:15AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 07/18/2025 02:26AM

Starting at 22:40 UTC on July 17th, we began observing delays affecting the Alerting Services for BPG in the EU region.

Impact:
Customers may experience delays in the triggering or clearing of BGP alerts.

Status:
Our engineering team is actively working to restore full functionality. We will provide updates as more information becomes available.

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