Outage in ThousandEyes
Service Degradation in AI Assistant
Resolved Minor
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Outage Details
Status
We are currently investigating.
Summary
We identified an issue affecting AI Assistant starting at 01:40 PM UTC on August 5th.
All the regions are affected.
Customer impact
Customers may experience errors when sending questions to the AI Assistant, resulting in the error "Something went wrong".
Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 08/05/2025 10:50PM
This incident has been resolved.
MONITORING
11 days ago - at 08/05/2025 10:27PM
A fix has been implemented and services are being monitored.
INVESTIGATING
11 days ago - at 08/05/2025 10:01PM
Status
We are currently investigating.
Summary
We identified an issue affecting AI Assistant starting at 01:40 PM UTC on August 5th.
All the regions are affected.
Customer impact
Customers may experience errors when sending questions to the AI Assistant, resulting in the error "Something went wrong".
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