Outage in ThousandEyes

Service Degradation Affecting the SSO Login Workflow

Resolved Minor
October 02, 2025 - Started 13 days ago - Lasted about 1 hour
Official incident page

Incident Report

A subset of customers may experience login issues with the ThousandEyes web application when accessing the SSO login URL: https://app.thousandeyes.com/login/sso
Components affected
ThousandEyes SAML/SSO
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Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 10/02/2025 04:37PM

This incident has been resolved.

INVESTIGATING 13 days ago - at 10/02/2025 03:30PM

A subset of customers may experience login issues with the ThousandEyes web application when accessing the SSO login URL:
https://app.thousandeyes.com/login/sso

Latest ThousandEyes outages

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Instant test initiation Issue – US1 and US2 Regions - about 2 months ago
Service Degradation Affecting Traffic Insights Alert System in US1 Region - about 2 months ago
Service degradation affecting ThousandEyes OpenTelemetry Integration in US1 Region - 2 months ago

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