Outage in ThousandEyes

Invalid URLs in APIv6 calls

Resolved Minor
October 09, 2025 - Started about 11 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

Between 12:30 UTC and 18:45 UTC on October 9th 2025, customers may have experienced issues where URLs returned on the responses from the v6 API endpoints were invalid. APIv7 endpoints were not impacted. Our team has identified the underlying cause and a fix has been deployed.
Components affected
ThousandEyes API Availability
Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 10/09/2025 08:57PM

This incident has been resolved.

MONITORING about 11 hours ago - at 10/09/2025 07:32PM

Between 12:30 UTC and 18:45 UTC on October 9th 2025, customers may have experienced issues where URLs returned on the responses from the v6 API endpoints were invalid.
APIv7 endpoints were not impacted.

Our team has identified the underlying cause and a fix has been deployed.

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