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Outage in ThousandEyes

Service Degradation Affecting Endpoint Scheduled tests

Resolved Minor
January 27, 2026 - Started 5 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue that is impacting Endpoint scheduled tests. Impact: Endpoint scheduled tests data is delayed by 30 minutes

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 01/27/2026 08:00PM

This incident has been resolved

MONITORING 5 days ago - at 01/27/2026 07:07PM

A fix has been implemented and we are monitoring the results

INVESTIGATING 5 days ago - at 01/27/2026 06:39PM

We are continuing to investigate this issue.

INVESTIGATING 5 days ago - at 01/27/2026 06:32PM

We also identified a possible delay under Views and Dashboards for Endpoint Agent Network metrics

INVESTIGATING 5 days ago - at 01/27/2026 06:20PM

We are currently investigating an issue that is impacting Endpoint scheduled tests.

Impact:
Endpoint scheduled tests data is delayed by 30 minutes

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