Outage in ThousandEyes
Issues with Endpoint Agents NPCAP 1.86
Resolved MinorIncident Report
We have received reports of a few issues affecting Endpoint Agents related to NPCAP 1.86.
We are currently investigating the issue.
Components affected
ThousandEyes Endpoint Agents: Data submission collectorNeed to monitor ThousandEyes outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 02/05/2026 10:49AM
A fix version 2.31.1 has been released that rolls back Npcap to version 1.85, that has been confirmed not to contain the regression causing the issue.
All devices should automatically update to version 2.31.1 asap - no customer action needed.
IDENTIFIED
19 days ago - at 02/03/2026 11:22AM
We have identified a specific software with which the issues are correlated. We continue investigating this.
INVESTIGATING
20 days ago - at 02/02/2026 12:22PM
We have received reports of a few issues affecting Endpoint Agents related to NPCAP 1.86.
We are currently investigating the issue.
Latest ThousandEyes outages
Service Degradation Affecting WAN Insights - 24 days ago
Filters in Path visualisation view not working - 25 days ago
Service Degradation Affecting Endpoint Scheduled tests - 26 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5850 services available
Integrations with
