Outage in ThousandEyes
Service Degradation for Billing Data
Resolved MinorIncident Report
Summary AI Generated
ThousandEyes experienced a service degradation affecting billing data reporting for customers in the US1 region, where usage data was being captured at lower levels than actual usage. The issue was identified and a fix was implemented by the engineering team. The incident was resolved after 3.2 hours of investigation and remediation.
Starting at 23:15 UTC, ThousandEyes team has identified an issue reporting usage data for ThousandEyes customers in the US1 region. Usage data captured may be lower than actual usage. The ThousandEyes engineering team is investigating the issue
Need to monitor ThousandEyes outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 03/06/2026 04:14AM
This incident has been resolved.
IDENTIFIED
4 days ago - at 03/06/2026 02:55AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
4 days ago - at 03/06/2026 01:02AM
Starting at 23:15 UTC, ThousandEyes team has identified an issue reporting usage data for ThousandEyes customers in the US1 region. Usage data captured may be lower than actual usage. The ThousandEyes engineering team is investigating the issue
Latest ThousandEyes outages
Service Degradation impacting Endpoint Experience tab in the web app - about 7 hours ago
Service degradation affecting Support Chat - about 13 hours ago
Service degradation affecting embedded data. - 6 days ago
Issues with Endpoint Agents NPCAP 1.86 - about 1 month ago
Stop wasting hours on 'is it us or them?'
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
