Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in ThousandEyes

Service Degradation for Billing Data

Resolved Minor
March 05, 2026 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

ThousandEyes experienced a service degradation affecting billing data reporting for customers in the US1 region, where usage data was being captured at lower levels than actual usage. The issue was identified and a fix was implemented by the engineering team. The incident was resolved after 3.2 hours of investigation and remediation.

Starting at 23:15 UTC, ThousandEyes team has identified an issue reporting usage data for ThousandEyes customers in the US1 region. Usage data captured may be lower than actual usage. The ThousandEyes engineering team is investigating the issue

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial
  • No credit card
  • 14-day trial
  • 2-minute setup
IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/06/2026 04:14AM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 03/06/2026 02:55AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 03/06/2026 01:02AM

Starting at 23:15 UTC, ThousandEyes team has identified an issue reporting usage data for ThousandEyes customers in the US1 region. Usage data captured may be lower than actual usage. The ThousandEyes engineering team is investigating the issue

Latest ThousandEyes outages

Outage in ThousandEyes Outages Page - about 15 hours ago
Service Degradation Affecting Stream Services - about 20 hours ago
Service Degradation Affecting Endpoint Agent Schedule Test Data in US1 Region - 16 days ago
Service Degradation Affecting Event Detection Summarization in US1 & US2 Regions - 22 days ago
some users of mobile apps may be unable to execute speed tests. - 23 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook